Return policy

1. Eligibility for Returns

30 days from delivery. Items must be unworn, unwashed, and in original condition.

 

2. Condition of Pre-Loved Items

Minor wear may exist, as described in listings.

 

3. Faulty or Incorrect Items

Contact us within 48 hours with photos. Refund or replacement given.

 

4. Return Shipping

Customer pays unless item is faulty.

 

5. Refund Processing

Issued once returned item is inspected. Takes 3–7 working days.

 

6. Non-Returnable Items

Underwear, swimwear (unless faulty), final sale items.

 

7. How to Start a Return

Email info@lushlittleones.co.uk with your order number and reason.